I want people to understand that we talk about AI, but there are different types of AI. There's generative AI, which is the kind of AI that people most commonly use. They type into an AI agent, and it gives them an answer. They call it generative because it's generating a response. It's a predictive machine.
The other kind of AI is called agentic, and not to get too technical, but it does tasks for you. That's the second stage. There are two kinds of AI. Both of those, agentic and generative, in the strategy, we just call them AI. They are all going to be, of course.... Any company subject to, obviously, either the privacy regulations.... If they're using private information, that's very important. We have invested heavily in safety and ethical guidelines—we already have a voluntary code—to make sure that AI is used to serve Canadians and not the other way around.
