AI is the new thing, the flavour of the month and probably of the next decades. Fraudsters are already using it. I'll give you an example. In Quebec, the use of French has increased. It used to be a barrier that somewhat protected us. Unfortunately, that's no longer the case with text messages and emails. A chatbot can write a really good email.
When it comes to prevention and detection, as a financial institution, we need to use those tools. Again, it comes back to the privacy elements. That's important, but to be able to use AI, we need data. Financial institutions have a lot of data that can be used to protect their clients, their members, so my answer would be along the same lines.