It's extremely difficult to remove data from the dark web, or even from the Internet. Once it's on the Internet, it's in the public sphere.
There's another point to consider. While the exact number may remain a matter of debate, hundreds or even thousands of data breaches have occurred. Unfortunately, in general, Canadians and Quebeckers have been victims of multiple data breaches on multiple occasions. This doesn't let Desjardins off the hook. I can assure you that we take this extremely seriously. However, the data is found at multiple levels.
This can be useful for fraud, especially for scams, in particular the fake official scams. In these scams, a fraudster pretends to be a police officer or an employee of a financial institution. The fact that these officials can access certain information helps build trust with the potential victim. When we answer the telephone and the person on the other end already knows a number of key details, it creates a sense of trust in the fake official. It gives the official a certain amount of credibility. That's my answer.