In terms of preventing reoffenders from.... I think of scammers and fraud on our systems. They are abusing our systems. They are toxic to the health of the digital economy, and we are very invested in protecting an operational, trusted digital economy. We are very incentivized to prevent reoffending.
When we look at the success rate.... Circumvention of an account termination is a violation in and of itself. We do everything we are able to do to detect ties to formerly suspended accounts and to understand and map the patterns that are perhaps not apparent to the human eye, so to speak. That is something we are doing to understand linkages between actors and past accounts. That is part of our success, and it includes preventing reoffenders in this space.
The reality is, as with any kind of criminality, that this is a fight without a finish line. We are dealing with sophisticated criminal organizations that constantly adapt and are looking for new opportunities to exploit vulnerabilities and identify new vulnerabilities. Our commitment is to continually invest in these systems.
To answer the second part of the question, about what steps you can take in addition to the partnership—which I would really encourage Canada to explore—public education is really important. We need Canadians to be equipped with the tools, training and resources to be able to identify and avoid scams. A scam is often a journey that they are on. It might not be a single transaction. How can we all be partners in helping them recognize when something is off and support them in getting off that particular track? I'm happy to share how we've done that with a couple of our product designs. Having a much broader remit in terms of the resourcing for public education would be super helpful.
I know we're running short on time, but I would also apply that to law enforcement. Providing resourcing to law enforcement to give them the capabilities and the training to participate in these types of operations will go a long way in supporting the efficacy of what they bring to the table.