Well, we have measured within our borders and around the world what percentage of all e-mail traffic is spam, and estimates vary, with between 75% and up to about 92% or 93% being garbage. So 90% of traffic is garbage that we're either having to filter through or it's getting into your inbox.
But in terms of whether businesses are using this as a tool to increase productivity, yes, at Industry Canada we've done studies on using e-business applications, having a website, automating a bunch of processes, and what type of impact this has on the company's bottom line; and it's impressive, to say the least. Automating business processes.... You know, the folks around the table here were saying it's so much cheaper to send an e-mail than it is to print something and ship it over mail, which is not environmentally friendly. Well, yes, all of that holds true for all electronic commerce, all e-business applications. The productivity gains are unbelievable.