It is, and that is very difficult for our customers to understand. They know we're buying a licence for a digital file, and yet it acts as if it were a print book. There's one copy per user, so you put a hold on one copy of the file. For example, we have to buy 300 copies of Bellevue Square by Michael Redhill because that's the demand. It's just like a book. There are 300 of them, you put a hold, and you have to wait until those 300 are used up. It's not concurrent users.
On May 9th, 2018. See this statement in context.