Thank you.
I'll share some time with Frank as well.
I'm trying to understand the current system. We've heard testimony about other systems that perhaps would be better than the current system. Under the current system, a letter is sent and then the industry, which is fairly well resourced, hires lawyers and the lawyers then engage with them.
What obstacles are there right now, and what's your success rate under the current system? Perhaps answer on the success rate first and then on the obstacles.
I'll start with Erin.