I benchmark our relationship in terms of how we are perceived in providing service to the clients. I'm happy to report that the customer satisfaction survey, which we conduct on an annual basis in December, and the monthly pulse surveys reflect an improvement in customer service. From the very first time we did it, we received 2.79 from our customers, and then in December we achieved 3.06, and that trend continued in the pulse surveys of January and February. From that perspective, our customers recognize improvement in services.
I also look to the participation of the deputy community in the various governance fora that we have for Shared Services Canada. There my sense is that the deputy community is very supportive, understands the importance of our mandate, and is helping us.