What I suggested there is, just because there's a complaint, it doesn't necessarily mean there has been a violation. We don't know what those complaints actually look like. Maybe there should be some type of reporting back from the CRTC where these complaints are valid or these complaints are not valid. We don't understand that right now.
From our perspective, our businesses want to protect their own customers. They want to protect consumers, and there are ways of doing that.
There was a code of practice developed long before CASL came into play. That code of practice dealt with things such as making sure you are active on activating unsubscribes, for instance, or how the wording in the unsubscribes should be characterized. Most of the businesses I deal with were compliant with that code of practice.