Yes, I can. We work with a lot of financial and insurance companies and some big global brands. A big financial institution might have upwards of 40 different CRM databases, and the law states that you have to track down to the individual every single communication they receive and what they subscribe to and unsubscribe from. If you have upwards of 40 CRM databases across a global company, that does not cost $1,000 to integrate.
Companies we have advised and spoken to have told us they have had to invest over $5 million in technology to update their systems so that they can track the level of permission that CASL has asked for—implied versus express, six months versus two years. Then, of course, smaller organizations have smaller databases. They don't have as many CRM databases, so the cost to them is a lot less.
There is also the cost to train employees and the cost of the time this takes. A lot of clients and brands have had to seek legal counsel because they're not confident in their interpretation of the law, and it's costly to seek legal advice.