I believe they're trying their best but they are working in a system where they have imperfect data. With the telemarketing integrated system we had years ago, it was only based on a phone number. That's really the only point we have. Until we add more points to the system, such as where calls are coming from, like the actual sources, then filtering will be just trying, with our best effort, to pit machine against machine.
On March 12th, 2020. See this statement in context.