Thank you very much for asking that question in French.
I have two things to say about clause 55.
First of all, as you mentioned, it provides for a right to delete, but with a caveat: If the company has stated in its policy that it can keep personal information, it will keep it. It gives a very broad way out for companies. A framework should be provided for this right to ensure that consumers are protected.
It's very important to be able to delete your personal information. In Quebec, there was the computer security breach at Desjardins, a financial institution that retained the personal information of its clients for a very long time. The ability to delete your personal information avoids harm and prevents identity theft.
However, the right to deletion provided for in the bill is not a right to be forgotten. In the digital environment, there is plenty of information about us that can be propelled into the public sphere, end up on corporate servers and remain there forever. The Internet never forgets. Even if the information is published legally, it can cause harm to consumers who are not affected by the right to disposal provided for in the bill.
For example, imagine that I am someone who committed a minor crime several years or several decades ago. If that pops up every time you Google my name, it can affect my job prospects, my reputation and my ability to rebuild my life. It's the same thing—