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Industry committee  I think that you want to understand how the personal information and data protection tribunal affects consumer rights. As I said earlier, we have mixed feelings about the personal information and data protection tribunal. We would rather the Office of the Privacy Commissioner of

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  I like your analogy between the do‑not‑call list and a do‑not‑track list. I'll take it a step further. If I ask that my number be added to the do‑not‑call list, all companies must comply with my wish not to be called. I won't have to call each and every telemarketer to say that I

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  It's hot off the press; it just came into force a month or two ago, so I'm not aware of any enforcement cases.

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  I'd be happy to.

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  Thank you very much for asking that question in French. I have two things to say about clause 55. First of all, as you mentioned, it provides for a right to delete, but with a caveat: If the company has stated in its policy that it can keep personal information, it will keep it

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  Yes, that's an even better example. When a child makes a blunder or someone else posts photos or videos involving them, all of that stays online indefinitely, and when you Google their name, it pops up. This can damage a person's reputation, cause them to be bullied, and even con

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  The problem we have with clause 107 of Bill C‑27 is that it threatens Quebeckers' right to pursue civil remedies, an issue that seems to have fallen off the radar in this bill, but that really worries us. Based on this clause's current wording, the private right of action—the ri

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  As a consumer association, we don't deal with those kinds of issues. I just want to mention, however, that political parties are covered by the bill in Quebec.

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  Our views on the new personal information and data protection tribunal are mixed. On the one hand, it may be interesting to have a specialized tribunal with expertise in this area to make privacy decisions. On the other hand, we have reservations about the fact that this tribunal

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  That is the model that has been adopted in Quebec for the Office de la protection du consommateur. A recent bill on planned obsolescence gives that body the ability to impose administrative monetary penalties directly. I don't think that would give too much power to the office o

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  Thank you very much for your question. You said it was brief, but I have a lot to say.

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  That is one of the problems that Option consommateurs raised in its brief. There are some good aspects to Bill C-27, since the Office of the Privacy Commissioner of Canada is given the power to issue orders, and the bill provides for administrative monetary penalties of up to $10

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  If I understand your question correctly, you're asking about the model of the personal information and data protection tribunal proposed in the bill. Is that correct?

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  That's a very good question. It could be included in the clause on consent. I can't remember the exact clause, but one of them provides that consent must be implied. You could word it so that consumers may indicate a general refusal to share their information, which could target

November 30th, 2023Committee meeting

Alexandre Plourde

Industry committee  Consent is indeed one of the methods for protecting consumers. It's the method that has mainly been used in this bill. Something else could have been chosen, and other protection standards could have been added, but what we still have here is legislation that hinges on consent. C

November 30th, 2023Committee meeting

Alexandre Plourde