Yes, we also proactively call clients who we think may be starting to have challenges. We do proactively reach out and talk to them about their situation and potentially move them to a different solution that would best meet their needs.
October 28th, 2024 / 5:10 p.m.
Senior Vice-President, Credit Cards, Canadian Imperial Bank of Commerce
Yes, we also proactively call clients who we think may be starting to have challenges. We do proactively reach out and talk to them about their situation and potentially move them to a different solution that would best meet their needs.
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