Mr. Staffieri, I don't want to cut you off and disrespect you.
These people end up having to pay an additional $7, an amount that was obviously not intended at the outset. Isn't that in itself—I don't dare say it's theft, but….
The customers already have their set-top boxes. Then you increase their bills by $7. If I'm not mistaken, the set-top box was included in the expense provided for in the customer's contract in the first place. However, you're adding an amount for a service that's already in place. The cost of providing that service or the set-top box hasn't changed.
Am I wrong in saying that?