You talked about spending $250 million on fixing the problem and separating the two networks, and investing another $10 billion in technology infrastructure system-wide in the future. Your products and services impact people's lives. I want you to really understand that. People rely on your services to call 911. That's how important they are.
Today, you are telling us that you will be spending $250 million on your infrastructure and more than $10 billion in the future. Shouldn't you have made those investments a while ago to ensure your customers had access to high-quality service?