The words that scare me are “doesn't happen again”. As I said, this is unprecedented in terms of the nature of the outage. It's the fact that they lost connectivity completely. That could occur, whether because of a cyber-attack or extreme weather circumstances.
These challenges are increasing, so our focus as the regulator will be on contingency planning and ensuring that the robustness is there. This happened, and now we need to take into account what happens when a network goes down completely and there is no connectivity. Obviously, 911 is one of the most important elements to us, but generally we need to make sure that the carriers work together to ensure that Canadians have communications available to them.