Mr. Alain Garneau at the Industry, Science and Technology Committee

On September 29th, 2022. See this statement in context.

September 29th, 2022 / 4:45 p.m.

Director, Telecommunications Enforcement, Compliance and Enforcement Sector, Canadian Radio-television and Telecommunications Commission

Alain Garneau

I'd like to go back to Mr. Harroun's explanation.

For us to consider something to qualify as telemarketing, the call has to have a business purpose. Whether the company is legitimate or not, it must offer a product or service. If the call is criminal in nature, it amounts to saying that the person is using the telecommunications network to commit a crime, which is not a part of the CRTC's mandate.

By analogy, it would amount to saying that if a person was driving a Dodge van while committing an armed robbery, the automobile dealer would be asked to do something about it. Do you get what I'm saying? When a crime is committed, even if the medium used is the telecommunications network, our mandate does not go beyond the civil level.

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