I'll say that we are seeing rapid advancement in vehicle technology.
As I said, vehicles on today's roads are effectively computers on wheels. Cars today are now equipped with vehicle telematic systems. These systems refer to the computer hardware that is embedded in a vehicle. It collects, stores and processes all the data on the health of the vehicle's systems, including the data that's needed for diagnostics and repair. This data is then transmitted directly from the vehicle to a back-end server, wirelessly, where it's under control and ownership of the automaker.
The problem that we're seeing now is that the telematic systems that are installed in the vehicles by the automakers are going to replace on-board diagnostics as the source of vehicle diagnostic data. Because the automakers own the telematic systems through which this data is collected, stored, processed and wirelessly transmitted, they are the de facto owners of the data and control access to it. When it comes to the consumer, they do not have a choice on where, ultimately, they bring their vehicle for service and repair. If our shops do not have access to that data, they simply can't fix the car.