Sure. Thank you for the question.
Let me speak to the cost and affordability piece you mentioned. We already know that Canadians are stretched with increases to the cost of living. I mean, you gave a statistic about dealerships charging 36% more for repairs, which I've also seen. We're happy to share multiple examples from consumers that show that an inability to service the car is resulting in increased costs.
Think about having to tow your car to a dealership. If you're in an accident in Thunder Bay with your Tesla, for example, and you need to have it towed to Toronto, that's an increased cost. It's the same if you're being pushed towards higher-cost OEM parts rather than aftermarket parts. As vehicle technology advances, there is a concurrent increase in the cost to service vehicles. Having consumer choice helps Canadians to access service and repairs at a wider range of price points.
I would also add that independent shops are small business owners. They've invested their livelihoods into these shops. They're family-operated businesses. These are second and third generations, often with a fourth generation coming in. To make it such a burden to offer a service to those within their own neighbourhood who are coming in where they want to do their business, where they have been doing their business for quite some time, and where they feel comfortable.... When they're told that the shop does not have the data to fix it or they don't have access to the technology in the vehicle, it puts the small business jobs at risk and makes their business model struggle.
This is a concern for the future. We know that this is happening, and it's only going to grow.