Good afternoon. I'm Matt Hatfield and I am the campaigns director of OpenMedia, a grassroots community of nearly 300,000 people in Canada who work together for an open, accessible and surveillance-free Internet.
I am speaking to you from the unceded territory of the Stó꞉lō, Tsleil-Waututh, Squamish and Musqueam nations.
I am thrilled to be here to tell you that Copyright Act amendment Bill C-244 is critical and common-sense legislation that you should pass immediately. Canadians need full ownership of the products we buy, and that means being able to get them diagnosed and appropriately fixed by anyone we choose, including ourselves. Bill C-244 will help us do this.
Digital technology is increasingly built into everything. Not just computers and phones but also cars, appliances and even clothing are now digitally intelligent and connected. We're seeing the birth of the Internet of things, a world in which everything we own can digitally communicate. If we can make citizens and consumers the full owners and primary beneficiaries of that world, we're looking at a very exciting future; but if we allow the Internet of things to wrest control of our possessions from us, leaving us stranded by fridges, farming equipment and everything else that requires constant approval from the original manufacturer's data centres to perform their basic functions, we're on the threshold of a nightmare.
Sound rights-reinforcing legislation like Bill C-244 will make the difference in what comes next.
In the pre-digital world, producing an excellent product and selling lots of it once was considered good business. In the digital world, many companies see that as a fool's game. Why charge a one-time price when you can transform your product into a service and collect perpetual fees for the life of the consumer? Some ways of doing that are relatively benign and consumer-friendly, like most streaming services, but some are plainly unfair and parasitic.
The digital locks that Bill C-244 will prevent are a clear example of parasitic abuse of power by manufacturing companies. Digital locks force consumers out of the competitive market and into a monopoly market in which the manufacturer sets the cost of repair parts and services. Sometimes they even lock customers into a repair market that no longer exists, as the manufacturer goes out of business or stops supporting their devices well ahead of schedule.
Not surprisingly, customers often find that repairs in this system somehow cost nearly as much as a new device and wind up buying a new product rather than repairing the otherwise functional device they have. A public survey we commissioned in 2019 showed that 76% of Canadians had thrown out a digital device that could be repaired to be fully functional due to fixable problems like dead batteries, cracked screens or lack of security software updates. Electronic devices frequently contain rare minerals and compounds—some toxic—and represent a spiralling share of our societal waste, with net global e-waste growing by an estimated three to four per cent a year.
That is bad for the consumer, bad for society at large and bad for the environment—bad for everyone except the manufacturing company in question. Preventing a net social loss due to bad incentives is exactly the kind of problem on which we need the government to intervene.
Bill C-244 isn't going to get us all the way there by itself. I hope our government will also adopt the interoperability changes in Bill C-294 and introduce full right-to-repair legislation soon thereafter. We also agree with the speakers from CFLA, who flagged the importance of archival copyright exceptions.
The big picture is that it isn't enough to stop manufacturers from suing repairers or customers who break their software locks to repair their devices. Much more is needed to right the growing imbalance between what manufacturers choose to provide and what Canadians need for an affordable green future. To name just two common-sense changes, I hope we will soon see an obligation for manufacturers to provide replacement parts, instructions and software security updates for their products for a healthy five to 10 years after purchase, as exists in the EU; and I hope that we will see legislation requiring products to display a repairability score at purchase so that manufacturers are incentivized to compete on durability and long-term performance, not just initial price.
I was privileged this year to work with the environmental non-profit Équiterre on a deeply thoughtful report studying how to implement the right to repair in Quebec and Canada. I encourage all of you who want to see this right fully implemented to give it a close read.
OpenMedia has collected nearly 20,000 petition signatures from our community asking you to fully legislate the right to repair. Passing Bill C-244 is a critical and necessary step to fulfilling that request. We have been truly heartened by the level of bipartisan consensus shown around Bill C-244. It proves that the wheels of democracy continue to turn, and that you, our representatives, can still come together to support measures that are plainly in the public interest. We hope to see that consensus continue to move forward, both on Bill C-244 and on full right-to-repair legislation.
Thank you. I look forward to your questions.