I have not seen any data on what's going on in other countries that have done this. It seems that the complaint environment is different in different countries, so I would hesitate to draw any direct comparisons.
However, that's the objective here. The objective is to try to reduce the number of complaints as a result of customers being informed about what they're getting and having nothing to complain about.
Now, we don't live in nirvana. We know that there are always going to be problems, and sometimes there's the opposite effect when providing disclosure makes customers actually understand what they're not getting. It's really very difficult to predict what will happen in terms of complaint numbers, but we're hopeful that something like this would cause them to go down.