If I may, I'm going to answer this a little indirectly. I dialogue a lot at the subnational level with premiers who are grappling with issues of data and identity systems and so on. People like to talk about efficiency. I explain to them that they must first invest in trust in governance. Somebody can't build a 20-storey skyscraper in your backyard without talking to you. You are all politicians who go through policy discourse, yet when it comes to these digital realms, there's a tendency to bypass the trust in governance phase, yet the power and impact are profound.
The most important things are the elements of dialogue, the elements of transparency, the elements of governance, so that people know that they can trust what you're doing and that there's going to be democratic recourse if you slip over the line. That's okay, but if you come top-down or if you do it absent transparency or with sneaky carve-outs, it collapses trust, and that shuts down a lot of things.
Independent of the harms these things do, you lose the social licence to move ahead in an era when we need social licence because we can't ignore the potential of these digital technologies to help us in a pandemic. However, there's a proper way to do these things, and there's an undermining way to do these things.