Of course we wouldn't make a payout if somebody asked for one.
The problem isn't so much that; it's just bureaucracy. You have to get someone's approval, you have to fill out a form, and it has to go to this or that person. It just takes time. The level of bureaucracy and red tape can be very frustrating and delay these projects. Some of the systems in place were presumably put there for good reason, but they just tend to slow things up and drag things down.