We have the problem of the service engineers who go around and service the vehicles. There are a lot of good engineers and mechanics in all these countries, but the problem is that there are specific things with the craft. We don't need to put service techs permanently into an area; we need to move them around all the time. So it's always this temporary visa. One can battle and get people into a foreign country if they're going to stay there for a year or five years or something, but when you're moving them in and out every few months that becomes a problem. There has been a lot of red tape, not with the EU, but Kazakhstan is a continual nightmare, for instance. We in fact have two engineers there right now; they'll be coming back at the end of the week, I hope.
On November 22nd, 2011. See this statement in context.