Thank you.
Bonjour. Thank you for the opportunity to testify on the landmark agreement of CETA.
This is my first time testifying, so I appreciate your patience.
My name is Cristina Falcone, although the security guard downstairs decided to change my name to “Wendy”, so I guess I'll answer to both.
I am here today representing UPS, a global leader in logistics.
The subject of today's hearing is one of great importance to our company. Here's a little bit about UPS. With over a century of operations, we've personally witnessed how international trade can drive success. Canada was our first international country of operation outside the U.S. We opened our doors for business in Toronto in 1975. We started with one employee operating out of the basement of a Toronto hotel using a brown Checker cab. We expanded into Germany less than 10 years later. We now employ over 10,000 Canadians, and 43,000 in the EU states.
UPS is the world's largest package delivery company and a leading provider of specialized transportation and logistics services. In our package cars, trailers, planes, and sea containers, we move approximately 2% of global GDP over 220 countries and territories every day.
Given that context, I'm going to provide an overview of the benefits we see CETA delivering to our employees, our customers, and the economy, and I'll offer two specific actions that UPS feels the government can undertake to ensure Canada achieves these benefits.
From our perspective, the benefits of CETA are easy to identify. The more trade grows, the more goods move through our network, and the more we can invest in innovative services and technology to expand our business, which in turn allows us to employ more people in Canada and abroad. We've estimated that for every 22 packages across the border, one job is supported in the UPS package operation.
Our customers will benefit as well. This historic and comprehensive deal will give Canada access to 500 million consumers and a market that totals $17 trillion in economic activity. This is something that our businesses must be aware of and excited about.
We have seen through our customers the potential for growth when they expand to new markets. The issue is that not enough businesses in Canada are exploring this potential.
A recent Deloitte study shows that while Canada has a high level of entrepreneurial activity, factors such as risk aversion and low export activity are stifling growth. This study and others that UPS has conducted show that exporting firms in the manufacturing sector achieved higher growth in productivity than their non-exporting peers.
We've been a voice highlighting the benefits that businesses and consumers can expect to see from this deal. We're informing our customers and partnering with trade associations to educate small to medium-sized enterprises, or SMEs, on how to get started.
As we prepare to help business hit the ground running when the agreement takes force, we're talking to provincial governments to better understand the range of CETA opportunities. One area of the country that we know will help to fill our outbound planes is Atlantic Canada, where there have been significant reductions in tariffs and market access for seafood.
At UPS, we have estimated that the CETA agreement could boost our trading volume by over 10% over the next 10 years.
This would be a direct impact above normal expected growth. This deal represents significant opportunity for our company.
Because the agreement is so comprehensive, it can be a tool for Canadian businesses of all sizes to easily compete in new markets. It also establishes Canada as a smart choice within the NAFTA countries for manufacturing investment. But while Canada moves the agreement towards the ratification process, the projected economic returns are not guaranteed.
We know that the projections are attainable. We're here to raise two actions the government can take to ensure that CETA delivers: one, inform and empower the small business segment; and two, further simplify customs requirements in Canada-EU trade.
As the lifeblood of the Canadian economy, small business will play a critical role in CETA's success. This month UPS engaged Leger marketing to survey Canadians. Our findings were interesting: 47% were not aware that Canada had signed an agreement with the EU. Of those who were aware, 77% support expanding trade; and of these supporters, 58% believe the agreement will help drive Canada's exports and manufacturing sector, 49% believe it will drive employment, and 27% feel it will help Canada enhance innovation and productivity. Most respondents feel optimistic about the business opportunities for Canadian businesses through CETA.
Now, these are high-level responses from the general population, but they do flag a need for awareness. They also show that those who are informed are very optimistic about the opportunities.
We applaud the government for including a clause for Canada to gain any new benefits that the EU negotiates with other countries in deals. This is a modern 21st-century agreement with incredible opportunity. With this groundwork, we know there is potential to reverse the trade deficit, but we need to continue to get more exports moving outside of Canada.
Industry Canada indicates that in 2011, 90% of Canada's exports were made by companies with fewer than 100 employees. Most of this is going to the U.S. and also to Europe. What's disappointing is that only 10% of Canada' s small businesses are exporting. Since SMEs have an impact on Canada's economic health, and a lot of them that export already have Europe as a partner, we see the opportunity for that remaining 90% to use CETA as a springboard for their export debut.
Companies that are not exporting today have their work cut out for them. They need to know how to get their business certified to trade with the EU, they need to understand the duty-free benefits specific to their industry, and they should be aware of how to access procurement bids. They need to be ready when the agreement moves into force.
Now, this will take additional investment from the private sector and from government, but we know that the results can be worthwhile. The bottom line is that companies and countries that best understand how to leverage the provisions in CETA can take the right actions to gain the most benefit. Our exports will grow if we inform and empower our businesses to do this.
The second action the government can take is to continue to reduce the non-tariff barriers, such as complex customs processes. Modernized customs processes, like those signed in the recent WTO trade facilitation agreement, help to improve the flow of goods and secure the global supply chain. Canada and the EU have a unique opportunity to be the voices for modernized customs and encourage other countries to follow.
We hope that establishing a single window for the clearance of goods into the EU and Canada will be a priority. This would help to improve the flow of goods and also reduce administrative burden and cost for small businesses.
We're pleased to see CETA's inclusion of harmonized regulation while ensuring that safety is secured. In line with this thinking, we see opportunity for an aligned trusted trader program for those highly compliant importers who want to be successful in two-way trade. Making our businesses trade-ready and modernizing customs processes can help Canada achieve, and even surpass, the contribution estimated to the Canadian economy. CETA can deliver some significant results if the government is committed to taking this gold standard negotiated text and moving it to a highly strategic and effective launch and implementation.
Our vision at UPS is to bring the world's businesses together, through what we call “synchronized commerce”, by leveraging our global network to coordinate supply chains and allowing customers of all sizes to compete in an expanding global economy.
A commitment by Canadian policy makers to launch CETA effectively and dedicate more work towards reducing bottlenecks in the supply chain will help UPS to play our part.
We're ready to provide further constructive input and we're ready to promote the agreement with our customers. We view it our priority to make CETA as successful as possible and to do this as quickly as possible.
Thank you and I look forward to answering any questions.