It was free. That's a rarity; you should have it framed.
I think we're just looking for the actual process, how it will be dealt with. We do have a Dispute Resolution Corporation here in Canada that deals with disputes between Canada and the U.S. when it comes to fresh produce. I could see it being modelled after that, which is really an arbitration, both sides sitting down and going through the discussion process, seeing which points are in dispute, and then working out a resolution. That's non-judicial.