I would love to be able to report that things have changed. The level of training that we have now is pretty much where it was before. Our members really don't know what to expect, what they're going to be doing or how to assist any of the importers who are going to be arriving at the border. When the launch was delayed last time, it was blamed by the CBSA on a strike vote.
I'm trying to be measured in my words, but there are some questions around integrity. That's the federal agency equivalent of “the dog ate my homework”, to be honest. Our members were furious when they read that. That had no bearing whatsoever on their not being ready to launch CARM. They're still not ready.