Absolutely. As Canadians were coming back to Canada in March 2020, into April and May of 2020, it would take anywhere from five to seven minutes to process an individual. We had to ask all of the questions in a land border environment and each officer capture it for each individual traveller, because we needed to make sure that the Public Health Agency had the information for follow-up compliance and enforcement. In the air sector, it was a question of having people complete a new form that had been created for that.
Therefore, you had two pinch points, one being if they arrived and had not completed it on the aircraft. They would take up most of the space in the airport itself as they completed the form in order to effect their passage. The second point was the officer reviewing the information and questioning the individual. By receiving it close to 99% of the time from travellers in advance by air, our officers received a green check mark, a confirmation that all of the information had been submitted, which has brought that processing time down significantly both on land and in air. That said, it is still slightly longer than it was prior to COVID.