I think you put the officers in place to process the travellers as they come through one at a time and use those resources, rather than having them help complete an app that, clearly, people are having a very difficult time completing.
National President, Customs and Immigration Union
I think you put the officers in place to process the travellers as they come through one at a time and use those resources, rather than having them help complete an app that, clearly, people are having a very difficult time completing.
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