My earlier testimony was that I took comfort in our ability to detect and correct problems. My testimony would be that we have contingency plans. We have extra resources available. We've tested our ability to detect and correct problems. That's the real test of an IT system.
Those of you who have been involved in large-scale IT systems know that even after five years you're detecting issues. Our test, our barometer, is our ability to manage, detect, prioritize and correct dozens of problems in real time, with input from stakeholders, managed through a service product.