CARM, as it's known by most folks, was fully implemented in 2025, right when the tariffs were being implemented, so it added another layer of complexity to what was already going to be a fairly complex system.
As many of you know, it was meant to make things easier when you're importing products into Canada. However, they instead ended up changing some of the rules. They made it quite complex to register for the system. They added a security component to it that had never been there before that was adding costs to small businesses.
We continue to get complaints about the difficulty of using the CARM system to this day. It was a bit of a nightmare scenario when it was fully launched, which I think was last May, around the time when tariffs were at their peak.
