It's been challenging, although I will say that when that survey took place at the beginning of the summer, the remissions process was very new to many of our members. They had never had to participate in it. The government was struggling, I think, with certain resourcing to handle the volume.
Broadly, there are still some challenges with very onerous requests and follow-up requests for additional information, and then slow turnaround timelines for the actual remission. We think there is still room to improve on both of those things.
