Yes, sir, indeed. In that front line of municipal services, as was suggested, we have an obligation to listen carefully to our constituents. Maybe in most cases they are a little more available than yours, because we're there on a regular basis and we're amongst the people.
Many of the comments that were contained in my initial letter--and I suppose to an extent also contained within my address to you today--come from those grassroots. There is the concern that the system needs to function without being cumbersome to the extent that it can totally obliterate the normal course of the system.
I hope that answers your question.