The uniformed security guards you find at gates and things like that hardly ever—ever—make arrests. A lot of them aren't trained in the use of force and are forbidden to make arrests anyway. However, with regard to loss prevention personnel who work in these malls and work in these transit organizations, their purpose is to do just that. They're trained for it and they're looking for it. They're the ones we have to support.
That's where our civil society.... That's the new city centre. That's where people hang out. That's where people do their shopping. That's where they want to feel safe.