They would definitely provide training on safe practices, safe habits, what to do in the event of a criminal activity taking place. From my perspective as a former retailer, my staff would be trained on what to do in the event of a shoplifting case coming up, how they should react, what they should do in terms of contacting a manager. This would be our initial training that we would put them through when they first start, but also whenever an incident arises we'd remind all of our staff each time that comes up. I wasn't coming from a large retail chain. The large retail chains would have very specific rules and requirements and training procedures. I couldn't speak to how often they would train, but I know they have those.
We also, as an association, have training programs that we offer online to all retailers across the country. That training includes things like safe habits, safe people—that's one of the courses that we offer—training employees, training the retail owners on how they should react in the event of any type of criminal activity, not just shoplifting.