One of the most effective things we can do in terms of helping offenders, and particularly victims also, is to have more emphasis on restorative justice. Certainly young people should be hearing from victims. The problem is, some young people who are committing offences don't appreciate the consequences of their acts. Hearing from the victims, providing more support for victims, and allowing them to hear from victims more than we do now would be an important change.
Largely, however, the legislation allows for this. We need the resources for things like conferencing, which is already in the act.