That would be a misreading of PIPEDA. If law enforcement or anybody asked for information, and it's provided under paragraph 7(3)(c.1) of PIPEDA, and the customer then says “Did you hand over my information?”, the telco, the service provider, has to go to the law enforcement agency and ask them for permission to hand over the information. It has nothing to do with the terms of service with the customer. It's the legislation that imposes the gag order in that particular case.
There are thousands of requests for customer information. We heard the number of 1.2 million last week. In the vast majority of those cases, unless charges are laid and the information is part of the crown disclosure, the individual never finds out. They have no idea. So all of this happens in the shadows, and I think accountability to the person who it concerns is of prime importance.