Well, the police base themselves on public trust, and if we deal with one victim in a very positive way, that information will get out. It's like a snowball and it will continue to be communicated throughout our community.
I speak for my own police service. There are police services that take very strong consideration of victims, and my police service is one of those. We go out of our way not only to provide them with the information but to do the follow-up to find out what kind of service they actually received, asking those questions as to whether or not there was something that could be changed.
None of us is perfect, and we know that everyone's going to have a bad day occasionally, but we want to make sure that whatever service we're providing is the absolute best. If something doesn't go right, we also need to hear about that. We need to hear that a particular service wasn't up to the standard that we require, so that we can make amends, whether it's with that one member or with our procedures.