We have a system for handling the problem. We ask our lawyers to fill out forms describing the way their time is used. We can see the number of cases in each office and the number of cases given to each lawyer.
We also look at the complexity of each issue. There are three categories: high, medium and low complexity. We take all that into consideration and we listen to what the lawyers have to say about their work because, often, the numbers do not tell the whole story. We feel we have enough resources for this year. During the year, we will look at the changes in the demand for our services and we may have to adjust our resources as a result.