Our brief focuses on the distinction between the virtual world and the physical world. A crime in the physical world should be a crime in the virtual world. This first basic concept must be incorporated into the legislation so that the legislation is up to date with technology.
The other notion is deterrence. There were threats to bomb mosques in Quebec City. The person who made these statements was arrested and then released. If we compare the comments before and after this arrest, we can see a significant amount of moderation in the comments of the person and the people in their circle. Any actions can produce positive results.
We must take action. We made a distinction between legislative measures and the measures that platforms should take. We must take action on platforms, including Facebook, YouTube and Twitter, but also in the various mass media. We're seeing some disparities in the violence of comments in these media—which I won't name—but it's not the same thing. The commenting policies are probably different. That's why we said that the CRTC could help by regulating not the commenting rules, but the moderation mechanism on Facebook pages, in particular. As you know, we can moderate comments on a website in a preventive way, whereas on a Facebook page, we suffer a little damage.
I would like to talk about the specific experience of people who have made an effort—