Good morning, everyone. Thank you very much for having us here today and for actually doing this. This is very important work that you're all doing.
I'd like to begin my statement by first telling you a little bit about our institution. We're an international human rights organization. We have a network of offices worldwide, monitoring and responding to anti-Semitism, fighting hate and discrimination and promoting human rights. The organization has status with the United Nations, UNESCO, the OSCE and many other notable global organizations. Additionally, the Simon Wiesenthal Center has won Academy Awards and developed museums. We are currently building a human rights museum in Jerusalem.
ln Canada, we have won the Canadian Race Relations Foundation's award for our tolerance training workshops on the Tour for Humanity and in the classroom. We educate about 50,000 students each year, including those in law enforcement, faith leaders and teachers.
The organization has been tracking online hate for more than two decades. Twenty years ago, online hate was primarily found on websites. They were fairly easy to track, document and, in some cases, bring down through the help of Internet service providers. In fact, we used to produce an annual report called “Digital Hate” in the early days.
Section 13 of the Canadian Human Rights Act allowed us to bring down several online hate sites simply by bringing them to the attention of the ISP. Our ability to sanction hate sites became limited when section 13 was repealed in 2013. We lost an invaluable tool that provided a red line for the public. If that tool was in existence today, it's unlikely that anti-Semitic websites based in Canada, like the Canadian Association for Free Expression or Your Ward News and others, would so easily find a home on Canadian servers.
The advent of social networking sites like Facebook, Instagram, Twitter and the like introduced a tsunami of hate into the social sphere. According to one study, roughly 4.2 million anti-Semitic tweets were posted and reposted on Twitter between January 2017 and January 2018. Conversely, according to Statistics Canada's 2017 hate crime report, there were 364 police-reported cyber-hate crimes in Canada between 2010 and 2017. Of those, 14% were aimed at the Jewish community.
I'm telling you this because this number is actually really low. You'd be surprised hearing this number, but it's low. I think it's low, given this recent Leger Marketing poll that showed that 60% of Canadians report seeing hate speech on social media. That would mean something like 20 million Canadians have witnessed hate online.
Moreover, through our own polling, the Friends of Simon Wiesenthal Center found that on average across the country, 15% of Canadians hold anti-Semitic attitudes. That represents about five million Canadians. That's kind of the low end of that threshold; in Quebec, that number surges to an incomprehensible 27%.
Social networking platforms must be held to account for allowing online hate to proliferate. We note that these platforms have begun banning white supremacist and extreme terror groups. This is certainly one step forward. However, since they are operating in Canada, we must demand that platforms conform to our Criminal Code, specifically section 318 on advocating genocide, subsection 319(1) on publicly inciting hatred, and subsection 319(2) on wilfully promoting hatred.
lt's possible that Canada requires a CRTC-like office with a mandate to regulate online content and specifically ensure that online hate is curtailed. Indeed, one CRTC mandate is to “protect” Canadians. The CRTC says, “We engage in activities that enhance the safety and interests of Canadians by promoting compliance with and enforcement of its regulations, including those relating to unsolicited communications.” It's in their mandate.
That appears to be consistent with our interest here to limit the proliferation of hate online in accordance with Canadian law.
The Christchurch Call to Action to eliminate terrorists' and violent extremists' content online is a positive step forward. However, it must be implemented by Canada with concrete tools. Friends of Simon Wiesenthal Center recommends the following actions that could help stem the promulgation of hateful acts against all communities through online platforms.
One, reinstitute section 13 of the Canadian Human Rights Act to make it illegal to utilize communications platforms to discriminate against a person and/or an identifiable group.
Two, the section should as well make platforms and service providers liable for ensuring they are not hosting hate websites and moderating their online social networking feeds. Fines should be imposed and criminal sanctions should be placed on violators.
Three, expand Statistics Canada's mandate to collect and share hate crime statistics from across the country. At the moment, Canadian policy-makers and organizations are mostly guessing. This is where I get back to those police numbers. We really are guessing at the extent of hate online and beyond. We need better information collected across the country to make better policy.
On that point, I held a hate crimes conference last fall and I invited Statistics Canada. It was the first time they attended a hate crimes conference with police units from across the country. I was shocked that this hadn't happened before.
Fourth is to improve police capacity and ability to track and respond to hate crime. Through our research, we discovered an inconsistency of hate crime units across the country. Some cities lack the resources to implement and deploy hate crime investigators, as you just heard. Last fall, we initiated the hate crimes conference. I'm repreating myself.
This country is lacking a best-practices model for policing hate crimes and understanding hate crimes and understanding the law around hate crimes and collecting and delivering that information to Stats Canada, which will in turn deliver that information to the policy-makers.
Number five is to improve communication between the provincial attorneys general as well as police when it comes to investigating and prosecuting hate crime and hate speech offenders. This will require additional training for prosectors and police officers so that victims of hate speech crime feel their needs are addressed.
We have specific examples that I can get into later about the mishandling in how the prosectors are working with the police and the disjointed communication between them in finding hate crime criminals and prosecuting them.
Number six is education. This is, for us institutionally, one of the most important elements. Education on responsible usage of social networking sites and websites is required now more than ever. We dedicate literally millions of dollars a year to deploying our educational programs to bring that to students. We have, for example, cyber-hate and cyber-bullying workshops, where we aim to educate students.
Even going to a website about the Holocaust is one example. How do you know which website is legitimate? How do you know which one is fake? Further education needs to happen in schools across the country so the students, the young people, the next generation will understand what hate speech and hate crime really are and be able to differentiate.
Finding a balance between protecting free speech and protecting victims of hate is essential. Our freedom and democracy must be protected. At the same time, we must recognize that there are victimized groups that need protection too, and leaving the issue to the marketplace will bring about unpredictable consequences.
Even The Globe and Mail admitted in an editorial last week that times have changed since the Supreme Court of Canada struck down a law in 1992 that made it a crime to “spread false news”. The Globe says, “Much has changed since then. Mr. Zundel printed and handed out crude pamphlets”, whereas today the same hateful message can be viewed by millions of people at once and inspire violent action.
We know this. The recent terror attacks in New Zealand, Sri Lanka, San Diego, Pittsburgh, etc., must motivate government and civil society to take immediate action. Terrorism can be prevented with the right placement of instruments, instruments that include a combination of enhanced legal measures, advanced monitoring and prevention, increased resources for law enforcement and hate crime units, and broader educational programs that promote tolerance, compassion and good citizenship.
We hope the committee makes recommendations for immediate amendments to the Canadian Human Rights Act to end incitement of hatred on online platforms.
Thank you.