We're obligated to provide services under the French Language Services Act of Ontario. We have, for example, a clinic in Vanier that's entirely francophone. We have staff who are francophones and provide services in French. Clients who phone for our services are able to receive services in French, as is required by law in Ontario.
One of the challenges we have is that sometimes we have service providers who can speak French but who cannot necessarily provide legal services in French, especially in smaller communities in northern Ontario. In Sudbury we have some support, but when you get into smaller communities in the north, the northeast particularly, there is a challenge for us as an organization.
We work very closely with the Office of Francophone Affairs, and we provide training for lawyers who are interested in doing work for and supporting francophone clients. We spend time seeking feedback from stakeholders in the francophone community about what we can do better. We have a positive relationship with the francophone community, but I think there's more we could be doing.