The CBA has, in my view, made very thoughtful submissions about what those benchmarks should be. I don't have a lot to add beyond that.
I think when you're doing any kind of benchmarking exercise you want to start with something that's reasonable. You don't want to set the bar too high because that's a recipe for long-term disappointment.
Some of the benchmarks I would recommend to you are fairly simple, such as what percentage of each province's population is financially eligible for legal aid. That's an important measure of the scope of legal aid services. The percentage of clients who may be self-represented, particularly in family court, is another important measure of the access to justice. How many lawyers are participating in the legal aid program is a measure of the health of the sustainability of the legal aid program, particularly in a program that relies heavily on the private bar.
I think those are the kinds of measures that are thoughtful and a good place to start. They're something that can be counted comparatively easily, and they're something to build upon going forward.