Out of the completed files, whether successful or not, the number is 18. Instead of looking at it the way that only 10 out of the 18 went to trial, maybe look at it the other way. That is, out of the 18, only four were successful because only with four of those was there actually a partial or complete resolution of the problem. Ten went to trial, and then you have to assume that with the others the people just decided not to go to litigation because litigation is very time-consuming...energy, blah, blah, blah.
On April 12th, 2016. See this statement in context.