One way to do it is to have an impartial CCP that is not involved in special interest groups so there will be a fair access. There was certainly no access to justice for anyone in Canada who didn't support the ideology of those managing the program.
Another problem was that there was never ever anything put forward so that people knew what was going on. Even the government didn't know what was going on. For the program to enable access to justice, you have to be able to account for what you're doing, and there was no accountability.
Those were the things that were missing. There's no access to justice—there never has been access to justice—under the old CCP for the simple reason it was bigoted, biased, and discriminatory. You can't have a program like that and call it “access to justice”.