There is no special contract between the Samaritans and government because Samaritans are available, as I said, 24 hours a day, 365 days a year, for anyone to call, for any reason. In effect, they agreed to partner with the court service to make that information available for jurors.
You raise a really important issue about training for the Samaritans. I've been working with the Samaritans in central London to train a small group of Samaritans who have a particular interest in juries, so that they better understand the rules that jurors are under, including the confidentiality rules and so on, and who does jury service and what possible stresses and strains they might come across. That's at very early stages.
I hope that in the future there will be, in effect, a separate group of trained Samaritans available on the phone any time around the country on a separate phone number that would be called a “juror helpline“, so that those calls would just go to those Samaritans who are trained in that issue.