Thank you.
I haven't read the report entirely, but we do know there is the need for further training and education to the staff in identifying. Sometimes staff may not even recognize some of their actions may be considered abusive in nature in regard to that.
Again, I don't work directly within that long-term care sector, but with my colleague, Mr. Lake, we recognize the lack of staffing. We knew that some of those shortages were evident prior to COVID as well, and that it is a necessary need that we do need to implement in the future in terms of staffing.
Also, getting back to the national standards for long-term care, we need to integrate that training and education component. There needs to be the recognition of what the role and responsibility is in reporting when they do see significant issues happening to residents by other colleagues they're working with and that whistle-blower protection that I think other colleagues have mentioned in previous testimonials.
Thank you.