We have to remember that seniors care in Canada, in almost all cases, is publicly funded for their care component but not the hospitality component. Providers can only provide the level of care that governments are willing to invest in. When we talk about not being able to have staff or not being able to attract and retain staff, it's because Canada underinvests in seniors care by about 30%. Until and when we address that, we won't see improvements in raising the level of care through staffing.
On May 11th, 2021. See this statement in context.