—I would say that throughout the pandemic the Parole Board of Canada has ensured that we've respected the legislative rights of our victims. In terms of participation, victims have been able to submit statements and to have the statements considered by board members.
In respect of hearings where a victim statement was to be read, initially in the pandemic, in the early days, it was a challenging time technologically, I think for us and for others. What we ended up doing is putting in place a stable and secure teleconference system, and then we shifted to a video conferencing solution, which was piloted towards the end of 2020 and launched nationally in 2021.
Since that time, the board has facilitated the participation of over 500 victims at over 300 hearings, so actually 12% more than the year before, and specifically in terms of presentations—